Uncle Josh now carries the grease to re lube your Beaver Dam tip up. You may still send it in and we will redo any part of the Beaver Dam tip up. First, remove the nut at the bottom of the spool with a quarter inch socket. Slide the spool off and set it aside. A pair of needle nose pliers will remove the next nut after the spool. Next, pull the shaft out of the tube and use your tube of grease to fill from the bottom. Cover the open tip of the shaft as you reinsert it into the tube. Reattach the nuts and use your quarter inch socket to tighten the last nut.